Terms and Conditions
Revision Policy
We offer revisions based on the package you select. Customers can request unlimited free revisions, and we will adjust their design at no extra cost, as long as the design and concept remain unchanged. The turnaround time for revisions is 48 hours.
My Account
The My Account area is a convenient way to communicate. It is your responsibility to check this area for any queries, concerns, or additional instructions needed by the designer. Not utilizing the Account Area frequently does not provide grounds for a refund. If you’re unsure how to use this area, feel free to contact our customer support team for assistance.
- Quality Assurance Policy
- To ensure your satisfaction, our designers strictly adhere to the specifications you provide in the order form. Designs are created after thorough research, guaranteeing quality and uniqueness.
- 100% Satisfaction Guarantee
- We will revise your design until you are completely satisfied (according to your package).
- Domain and Hosting
- Hosting services are non-refundable and non-transferable.
- Delivery Policy
All design files are delivered to your My Account area as per the date specified in the “Order Confirmation.” An email notification will be sent to inform you of the delivery. All policies regarding revisions and refunds are based on the date and time the design order is delivered.
Customized design orders are typically delivered via email within 5 to 7 days of receiving your order. We offer a rush delivery service for your first logo samples within 48 hours for an additional fee of $100. For further assistance, please contact our 24-Hour Customer Support Center.
Record Maintenance
We maintain records of your finalized designs. If you need the final files again in the future, we can resend them upon request.
Customer Support
Our 24-Hour Customer Support is available to address your queries and concerns. You can contact us at any time, and we guarantee a prompt response.
Communication Policy
You agree that DigitalGlobalBusiness is not liable for any correspondence from email addresses other than those ending with our domain, “support@Â DigitalGlobalBusiness.com,” or any toll-free number not listed on our website. We will not be responsible for any damages arising from such correspondence. Our responsibility is limited to communication via our official email addresses and toll-free numbers.
100% Unique Design Guarantee
At DigitalGlobalBusiness, we guarantee that all logos are created from scratch, ensuring a unique design tailored to your needs.
For technical support, please contact support@DigitalGlobalBusiness.com.
Representatives may use pseudonyms based on the region they are interacting with to facilitate better communication, as we operate in the global market.