Privacy Policy

Digital Global Business (“DGB,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store and disclose information when you visit digitalglobalbusiness.com, contact us or request our services.

Digital Global Business provides SEO, Google Ads management, content marketing and website design services for HVAC companies, plumbing businesses and roofing contractors across the USA.

Information We Collect

Depending on how you interact with our website, we may collect:

Your name, email address and phone number
Company name and website address
Business industry, services and target locations
Marketing goals, advertising budget and current challenges
Information submitted through contact, audit or consultation forms
Emails, calls, chats and other communications
IP address, browser, device type and approximate location
Pages visited, referral sources and website activity

Please do not submit passwords, payment-card information or other sensitive personal information through our general contact forms.

How We Collect Information

We may collect information:

Directly from you when you submit a form, call, email or request a consultation
Automatically through cookies, analytics and similar technologies
Through advertising, social media and lead-generation platforms
From publicly available business sources when preparing an audit or consultation

How We Use Your Information

We may use collected information to:

Respond to enquiries and consultation requests
Review your website and digital marketing presence
Prepare SEO, Google Ads and website-design recommendations
Develop marketing strategies for HVAC, plumbing and roofing companies
Create proposals and provide requested services
Manage client relationships and project communications
Measure website and advertising performance
Improve our website, services and user experience
Detect fraud, misuse and security threats
Meet contractual and legal obligations

Website Audits and Marketing Consultations

When you request a website audit or marketing consultation, we may review publicly available information about your business. This can include your website, Google Business Profile, online reviews, search visibility and advertising presence.

We use this information to identify potential improvements and prepare recommendations. Requesting an audit or consultation does not guarantee rankings, leads or specific marketing results.

Cookies and Tracking Technologies

Our website may use essential, analytical, functionality and advertising cookies. These technologies help us operate the website, understand user behaviour, remember preferences and measure marketing performance.

Our website may use services such as Google Analytics, Google Ads, Meta Pixel, call-tracking software or chat tools. These providers may process information according to their own privacy policies.

You can manage non-essential cookies through our cookie-preference tool, where available, or through your browser settings. Disabling certain cookies may affect website functionality.

Google Analytics and Advertising

We may use Google Analytics to understand how visitors find and use our website. This may include information about devices, approximate locations, referral sources and pages visited.

We may also use advertising platforms to display relevant advertisements and measure enquiries. You can manage advertising preferences through your cookie settings and the privacy controls provided by the relevant advertising platform.

Contact Forms, Calls and Lead Information

When you submit a form, call us or request a marketing consultation, we use the information provided to respond and understand your business requirements.

We may use call-tracking technology to measure the source and performance of enquiries. If a call is recorded, an appropriate notice will be provided where required by law.

How We Share Information

We may disclose information to service providers that support our business, including:

Website-hosting and security providers
Analytics and advertising platforms
CRM, email and communication providers
Form-management and call-tracking providers
Contractors working on authorised projects
Legal, accounting or professional advisers
Government authorities when legally required

We do not authorise service providers to use information for purposes unrelated to the services they provide to us.

Sale or Sharing of Personal Information

Digital Global Business does not sell personal information for money.

Some advertising cookies and pixels may share online identifiers or website activity with advertising providers. Under certain privacy laws, this may be considered selling, sharing or targeted advertising.

Where applicable, you can request to opt out through our cookie-preference tool or by submitting a privacy request through our website.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to enquiries
Provide requested services
Maintain business and financial records
Resolve disputes
Prevent fraud and security incidents
Meet contractual and legal obligations

The retention period depends on the type of information and our relationship with you.

Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal information.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Access personal information we hold about you
Correct inaccurate personal information
Request deletion of certain information
Receive a copy of certain information
Opt out of targeted advertising or data sharing
Withdraw consent where processing is based on consent
Appeal a decision concerning a privacy request
Exercise your rights without discriminatory treatment

To exercise an applicable right, submit a request through our website and include “Privacy Request” in your message. We may need to verify your identity before completing the request.

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. These may include rights to know, access, correct or delete personal information and opt out of its sale or sharing.

Where legally required, Digital Global Business will recognize applicable Global Privacy Control signals.

Marketing Communications

We may contact you to respond to an enquiry, provide requested information or communicate about our services.

You can unsubscribe from promotional emails by using the unsubscribe link included in the message. If we offer promotional text messages, consent to receive them will not be a condition of purchasing our services. Message and data rates may apply.

Third-Party Websites

Our website may link to Google, social media platforms, business directories or other third-party websites.

Digital Global Business does not control and is not responsible for the content, privacy or security practices of third-party websites. Review their privacy policies before providing personal information.

Children’s Privacy

Our website and digital marketing services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information, please contact us so we can review and delete it where appropriate.

International Visitors

Our services primarily target businesses across the USA, but our website may be accessed internationally.

Information may be processed in the United States or other countries where our service providers operate. Privacy laws in those countries may differ from those in your location.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technologies or legal obligations.

Any revised policy will be published on this page with an updated “Last Updated” date.

Contact Digital Global Business

For questions or privacy requests, contact:

Digital Global Business

Website: https://digitalglobalbusiness.com/

Phone: +1 (913) 379-2797

Privacy requests: Submit the contact form on our website with the subject “Privacy Request.”